SHIPPING INFORMATION
Dispatch & delivery
Orders are prepared for dispatch after payment has been received and matched. The delivery option and any charge shown during checkout apply to your order.
UK ORDERS
Dispatch & delivery
Dispatch cut-off+
Eligible paid orders received before 2pm Monday-Friday are normally dispatched the same working day. Orders received after the cut-off, at weekends or on bank holidays are normally prepared on the next working day.
Free shipping over £80+
Qualifying orders over £80 are advertised with free shipping. The final delivery option and any applicable charge are shown during checkout.
Tracking and delivery estimates+
Tracking is provided where supported. Delivery timeframes are estimates unless a carrier service is explicitly described as guaranteed.
Packaging+
Orders are securely packaged for transportation.
INTERNATIONAL
International delivery
Availability+
International delivery may be available only to selected destinations. Customers are responsible for confirming that purchase and import are lawful in the destination jurisdiction.
Customs, duties and taxes+
The recipient is responsible for applicable import requirements, taxes, duties, licences and clearance charges.
PROBLEMS
Delivery issues
Damaged, incomplete or incorrect delivery+
Contact [email protected] promptly with your order number and photographs where possible.
Address accuracy+
Please check the delivery address before submitting your order. Contact us immediately if you notice an error.
UK-wide shipping
Peptrion Labs ships across the UK, including Birmingham, Manchester, London, Liverpool, Leeds, Sheffield and Glasgow. Dispatch and delivery arrangements are explained above; location does not imply a physical shop or local collection point.